Dear Yann,

Just a short email to say thank you for all that you’ve done to assist me with my financial position.

Your persistence and professionalism towards me notwithstanding the allowances you made for all my failings were remarkable.

When I first approached you earlier this year I was unable to get a loan of any institution. You identified the issue and step by step you assisted me in how to remove my bad credit rating. You then navigated a complex borrowing bureaucracy to get me the very best outcome possible for me; regardless of the excess workload, this placed on yourself for no extra reward.  Your integrity and patience is something I have never experienced before in any professionalism.

I just want to thank you and have not hesitated to recommend you to any of my family, colleagues & friends.